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Zel Cozumel Hotel Interior photoZel Cozumel Hotel Room photoZel Cozumel Hotel Amenities photo

ZEL COZUMEL, Cozumel

•
8.2|Great
Check rooms and rates
From$242 /nightOnly on Our Website -10%
Check-in
17Oct
Check-out
18Oct
Guests
2 Guests
Key details

Overview & Features

Carretera Costera Norte Km. 5.8, Cozumel, 77600
-
Next to Playa San Juan
Great
8.2
8.6
/10
4.3
4.3
/5

Rooms & Suites

Meliá Cozumel offers rooms with king-size beds or two double beds, private balconies, and minibars stocked with local and international beer. The Level suites include a hot tub on the terrace, ocean views, and access to a private lounge. Premium suites feature kitchenettes and dining areas. The Level Family Junior Suite accommodates families with two bedrooms and a bathtub.

Dining Options

The hotel has multiple dining venues. La Isla Restaurant serves international and Mexican dishes buffet-style with ocean views. Fish House specializes in seafood. El Embarcadero Beach Bar offers drinks under a palapa. The Lobby Bar serves cocktails with live music. Elyxr Café provides coffee, ice cream, and snacks near the family pool.

Leisure & Wellness

Guests can use two outdoor pools (one adults-only), a tennis court, and a soccer pitch. The Wellness Centre includes a gym, massages, and beauty treatments like chocolate wraps and UV protection. The Kids' Club has a games room with air hockey and pool tables. Santa Pilar Beach, with white sand and turquoise waters, is steps away.

Location & Access

The hotel is 10 km from Cozumel International Airport and the port. Nearby attractions include Chankanaab Adventure Beach Park (5.5 km), San Miguel Church (5.5 km), and El Cedral (5.5 km). Eben-Ezer Presbyterian Church is 5 km away. The property is surrounded by tropical gardens and faces the Caribbean Sea.

Guest Services

The Level guests receive a welcome gift, a beach bag, and Rituals toiletries. Services include private check-in, butler service, and preferential restaurant reservations. The YHI Spa is certified for cancer wellness treatments. The Kids' Club offers electric car tracks and supervised activities. Wi-Fi is available throughout the hotel.

“The all-inclusive experience shines with diverse dining, from authentic Mexican flavors to international fare, plus the Level category unlocks exclusive beach access and elevated amenities. I especially appreciate the commitment to sustainability, along with family-friendly touches like dedicated kids' clubs and engaging activities; it creates a balanced retreat. It is a solid option for those seeking both relaxation and a touch of adventure.”
Hotel logo
Edward HayesEditor-in-Chief at Beachresort

Pick the Room Type That Suits You

Choose from spacious beach suites, family rooms, or cosy couples’ retreats with perks like breakfast and free cancellation
  • ZEL Room Ocean View
    2 persons
    465 sq. feet
    2 Single beds
    Air conditioning
    Balcony
  • ZEL Room Garden View
    2 persons
    465 sq. feet
    2 Single beds
    Air conditioning
    Balcony
  • ZEL Suite Garden View
    2 persons
    930 sq. feet
    1 King-size bed
    Air conditioning
    Balcony
Show all rooms

Check Prices & Room Availability

See what's available for your travel dates now!
October 2026 - October 2027
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Check-in/ Check-out

Facilities

Enjoy comfortable stays and unforgettable experiences at our beach resorts
Facilities: Very good
7.9/10Review score

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • Safe deposit box
  • 24-hour reception
  • Pets allowed
  • 24-hour security
  • Luggage storage
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court
  • Golf course
  • Darts

Guest Parking

  • No parking available.

Services

  • Room service
  • Housekeeping
  • Laundry

Dining

  • All inclusive
  • Restaurant
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's buffet
  • Children's play area
  • Kids club

Spa & Leisure

  • Outdoor swimming pool
  • Beach access
  • Sun loungers
  • Garden area
  • Spa & wellness centre
  • Treatment room
  • Beauty treatment
  • Massage
  • Public Bath

Room features

  • Wi-Fi in rooms
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Ironing facilities

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Curtains
Show more

Dining Onsite

At Melia Cozumel All Inclusive, a delightful array of dining options awaits, featuring traditional atmospheres and flavors from across the globe. From sumptuous buffets to serene beach bars, each venue invites guests to indulge in a unique culinary journey while enjoying the inviting warmth of the Caribbean.
Zel Cozumel Hotel Restaurant photo
Zel Cozumel Hotel Restaurant photo
Zel Cozumel Hotel Restaurant photo

Restaurante La Isla

International
Ambiance
Open-air setting with ocean views
Key Offerings
A stunning variety of dishes inspired by global cuisines, served in a warm atmosphere enhanced by soothing background music.
Reservation
No
Daily, 11:00 - 23:00

Fish House

American
Ambiance
Classic and inviting
Key Offerings
A cozy spot featuring creative seafood dishes made from the freshest catch, perfect for a relaxed dinner by the water.
Reservation
No
Daily, 18:00 - 22:00

El Embarcadero Beach Bar

American
Ambiance
Seaside relaxation
Key Offerings
Enjoy refreshing cocktails and delightful snacks as the waves lap at the shore, perfect for unwinding during the day.
Reservation
No
Daily, 11:00 - 18:00

El Isleño Swim Up Bar

American
Ambiance
Poolside bliss
Key Offerings
Sip on vibrant cocktails and light bites without ever leaving the pool, embracing the sunny carefree vibe of the resort.
Reservation
No
Daily, 11:00 - 18:00

Mole Snack Bar

American
Ambiance
Casual poolside setting
Key Offerings
A selection of light snacks and refreshing beverages, ideal for a casual bite while enjoying the sun.
Reservation
No
Daily, 11:00 - 17:00

Location

Carretera Costera Norte Km. 5.8, Cozumel, 77600
Explore Cozumel
Explore Cozumel
  • Top Attractions
  • Activities
  • Dining
  • Entertainment
San Juan Reef
San Juan Reef
16 minutes' walk
A vibrant snorkeling spot, known for its abundant marine life and coral formations, ideal for underwater exploration.
Chankanaab Adventure Beach Park
Chankanaab Adventure Beach Park
15 minutes' drive
A family-friendly park featuring snorkeling, swimming with dolphins, and lush gardens, perfect for a day of fun.
Museum of Cozumel
Museum of Cozumel
15 minutes' drive
This museum showcases the history and culture of Cozumel through engaging exhibits and artifacts.
Coral Wall Snorkel
10 minutes' drive
Thrilling snorkeling trips to vibrant coral walls. Rentals and guided tours are available for all skill levels.
Yoga Retreats
10 minutes' drive
Relaxing yoga classes held in picturesque outdoor settings. Pre-booking recommended for personalized experiences.
Restaurante Gaviotas
Restaurante Gaviotas
9 minutes' walk
Local seafood specialties in a casual setting with ocean views. Great for fresh ceviche and grilled fish.
Playa Azul Golf
Playa Azul Golf
10 minutes' walk
An elegant dining experience offering international cuisine. Known for its vibrant atmosphere and gourmet dishes.
La Isla Cozumel
10 minutes' drive
A popular spot featuring live music and dancing, perfect for a night out with options for all ages.
Jazz Nights at Casa del Mar
10 minutes' drive
Enjoy weekly jazz performances in a cozy atmosphere, great for a laid-back evening with friends.
Getting around beach destinations
  • City Centre
    Cozumel 9 min  ·  3.4 mi
  • Airports
    Cozumel (CZM) 11 min  ·  4.4 mi
    Aeropuerto de Playa del Carmen (PCM) 53 min  ·  21.6 mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
No parking available.
Internet
Wireless internet is available in public areas for free.
Breakfast
A buffet breakfast is served at affordable prices.
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are allowed on request.
Number of floors:
12
Number of rooms:
214
Former name
Paradisus Cozumel, Melia Mayan Paradise

Guest Ratings & Coastal Resort Reviews

See What Past Guests Had to Say About Their Stay
Cleanliness
8.7/10
Comfort
8.6/10
Facilities
7.9/10
Free Wi-Fi
9.5/10
Location
8.5/10
Staff
8.8/10
Value for money
8.0/10
Pros
Beachfront location
Friendly staff
Calm waters
Good activities
Cons
Average food
Chemical smell
Humid air conditioning
Guest reviews
based on 4428 reviews
4/5
based on 289 reviews
8.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
Open reviews
Questions of the users
About Zel Cozumel
What types of food and drinks can guests enjoy as part of the all-inclusive package?
15 May 2024
Guests can indulge in a variety of meals including breakfast, lunch, and dinner, as well as snacks and unlimited drinks throughout their stay.
When would be the ideal months to experience perfect beach weather on the island?
22 June 2024
Both May and June are considered some of the best months for enjoying pleasant weather on the beach.
What is the Wi-Fi speed like in the hotel for those needing to work remotely?
5 July 2024
The hotel offers high-speed Wi-Fi at 100X100 megabytes, utilizing fiber-optic technology to ensure a reliable connection.
Is there a designated area for hotel guests at the beach, and are beverages included?
28 September 2024
While beaches in Mexico are public, there is a designated area reserved for hotel guests that includes access to a beach restaurant and bar as part of the all-inclusive package.
Are there any shuttle services connecting the hotel to local airports?
30 October 2024
Shuttle or car service is not provided by the hotel; however, taxis and local shuttle services are available for guests upon arrival at the airport.
What kind of vegan menu options can be expected at the restaurants?
8 July 2024
The hotel offers various vegan options at no extra charge, but it is advised to inform staff upon arrival to ensure availability.
Are national liquors the only drinks included in the all-inclusive package?
16 November 2024
The all-inclusive package includes national liquors, as well as a selection of well-known international brands, cocktails, and shots in the bars.

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